PROTECTING OUR STAFF AND COLLEAGUES
Following the guidance
We continue to monitor and adhere to Government guidelines and receive updates and support from the Homecare Association.
Communication
Our Business Managers are in continuous communication with our carers to provide support and ensure they are following stringent hygiene and infection control measures set out by the NHS.
Hygiene best practice
At every opportunity we are reminding carers of the importance of hand-washing upon arrival and when leaving a clients’ home. We also have a secure supply of Personal Protective Equipment (face masks, aprons and gloves) and our carers are all trained in how and when to use them.
Minimising contacts
Though we still offer short term live-in care and visiting care, we remain committed to extending our assignment lengths whenever possible to minimise the number of changeovers needed.
Business continuity
We continue to accept new clients, after a care needs assessment and home visit, we can have a carer in place in as little as 24 hours.
Regular testing
We continue to follow guidelines on testing. If carers or clients show symptoms, we advise them on priority testing and guide them through the process.