Every month each Berkeley Home Health branch awards a ‘Carer of the Month’ nominated by peers and mangers. Nominees are recognised for one of the following behaviours: integrity, trust, excellence, positivity, efficiency, empathy and teamwork.
South East branch: Kate
Kate, one of our amazing live-in carers for Berkeley Home Health South East branch, was awarded January’s Carer of the Month. Nominated by Jola, her Care Manager, for being the best proactive carer and for her excellence for caring for client Mark.
Kate has been a carer with us since 2016 and has been a live-in carer for the same amount of time for client Mark. Mark has Multiple Sclerosis and needs to be moved with the use of a ceiling hoist, mobilised with an electric wheelchair, and he requires full support with cooking, personal care, and housework. Kate is also Mark’s driver.
Kate has made Mark’s life much easier. She has found ways to renovate Mark’s flat and the garden and has also managed to integrate Mark’s relatives together again as the relationship had broken down. Mark now enjoys seeing his two daughters regularly and can watch his grandchildren grow. Kate invites Mark’s family for garden parties or pizza.
Mark is also supported to be part of the community, Kate drives him to a centre weekly which provides self-development and training opportunities; Mark loves going to socialise and works in the shop based there. Any events that Mark wants to attend she will ensure he gets to attend.
One example of the lengths Kate goes to was when she organised for Mark to be able to take a train. Because of the steps at the local station, it was impossible. However, Kate worked with the train staff to allow them to access the cargo carriage. Mark was absolutely thrilled with the experience. Kate has built up a very good relationship with all external professionals involved in Mark’s care too.
Jola said of Kate being awarded Carer of the Month:
“I am so very pleased that Kate has been recognised for the outstanding care she provides. She goes above and beyond to ensure Mark has a fun and fulfilling life.”
East of England branch: Lynsey
Lynsey Coote joined our East of England team in April 2019. Since joining she has shown commitment and compassion in her role. Lynsey brings a wealth of knowledge with her and delivers outstanding person-centred care to her clients.
For one of her care clients, she has extended her working availability to support them as that is what the client needs.
Lynsey was nominated for carer of the month by Sasha, Business Manager of our East of England branch. Sasha said of Lynsey:
“She always works in the best interest for the client going above and beyond, when she comes to visit us in the office its always with a smile on her face. She is very much valued by her clients and the rest of the team. Lynsey deserves this recognition.”
Somerset & Wiltshire branch: Alex
Alex has been a carer with our Somerset and Wiltshire branch since the beginning of 2022 and receives compliments from all the clients she cares for. They comment on the outstanding care they receive and that they never have to ask Alex to do anything, she knows exactly what is needed. Clients always love her happy nature and love having her visits.
Colleagues of Alex have also remarked how much of team player she is always helping out where she can and always so cheerful, she is a joy to work with.
Care Co-ordinator Angela Higgins said:
“Alex is an amazing carer and such a valuable member of the team, she really does deserve this recognition.”
Winchmore Hill branch: Michelle
Michelle has been with us since 2019 and is a wonderful carer who genuinely cares for all her clients. One of her regular clients needed a carer at the weekend and Michelle opened up work availability to ensure the client had consistency with her care.
This was all on top of Michelle caring for her mother too, who recently had a stroke.
Amy, manging the Winchmore Hill branch praised Michelle, saying:
“Michelle is so deserving of her nomination for Carer of the Month. She is an absolute credit to Berkeley Home Health and truly cares about all of her clients.”
Northwood branch: Rae
Rae was nominated for Carer of the Month for her dedication and compassion.
Rae has been with us for a few years but had to take a break back in 2020 after being diagnosed with breast cancer. Rae came back to us January 2022 after being given the all clear and it was wonderful to see her back to health and a part of the team again.
Amy, Business Manager for Northwood Branch commented on Rae’s Carer of the Month nomination:
“Rae is loved by her clients and is so dedicated to caring for them. She has recently opened up her working availability to rehabilitate one of her regular clients following a broken spine. Rae is a super star, she is always determined to provide the best level of care possible.”
Read more about our wonderful carer Rae who featured recently in a case study.
Sussex branch: Bianca
Visiting Carer Bianca is Berkeley Home Health Sussex’s Carer of the Month. Bianca decided to be a carer after helping her mum care for her grandmother and has be with us since last March 2022. Bianca is a hard working carer and has been praised by so many of her clients for her caring and patient nature and always bringing a smile to their homes.
Liz, Business Manager for our Sussex branch, congratulated Bianca:
“Bianca is a valued member of the team and loved by her clients. I am very pleased that she has been recognised by being nominated for Carer of the Month for Berkeley Home Health Sussex Branch.”