We are delighted to announce that Business Manager, Naomi Nunn, and her team at Berkeley Home Health (East of England) have been awarded the very top rating from the Care Quality Commission (CQC) – Outstanding!
Within the comprehensive report, the inspector commented:
Berkeley Home Health – East of England was exceptionally well led. There was visible and effective leadership in an open and transparent culture that resulted in an effectively organised, supportive and well-run service. The registered manager [Naomi] demonstrated how their robust quality assurance systems had sustained continual development and improvement at the service. They were clear about their expectations relating to how the service should be provided and led by example. They were supported by care workers and an office management team that were passionate and fully committed to delivering quality person-centred care to people. Morale was high within the service.
Naomi and her team work incredibly hard to ensure that Berkeley Home Health customers in the area receive high quality, personalised and responsive care. Congratulations team for a fantastic and well-deserved rating!