Berkeley Home Health – Testimonials

Mrs H


"I have been really impressed with Berkeley Home Health Southeast. Since taking over from the previous care agency things have improved so much. Thank you to the coordinators for organising things so well."

Mr I


“The carer is the best carer ever, she is caring, anticipates needs, she has been a rock in keeping the family together. M is loved by all the family. We don't know what we would do without her.”

Mrs D


"The carer is an absolute gem, he is so kind and helpful."

Mr M


"The care coordinator at Berkeley Home Health Southeast has been invaluable so far with my parents care, we are very grateful and we can see how hard she has worked in the past weeks."

Mr S


"Rita cared for my mother from mid January to mid February 2016, I found her to be very organised and caring. Rita managed to introduce new foods to my mother, instigate a bathing routine and manage her medication for Alzheimer's very well. During the course of her stay there were a number of maintenance issues in the bungalow which she dealt with in her stride. Various additional carers and health professionals called to see my mother, Rita always interacted so well with all of them and was able to pass on detailed information. Rita's record keeping was exact. It was a pleasure to visit and take lunch with both my mother and Rita. I would very much like her to return as my mother's carer at a future date."

Mr C


“The carer you have arranged is an asset to your company. M.E. is out and about with the assistance from the carer and he always has a smile on his face. It's a real credit to your company.”

Anonymous


"Berkeley Home Health Southeast are compassionate, caring, and dedicated. Our appreciation for making my mothers life so wonderful before she passed away."

Mr B


"Berkeley Home Health Southeast are a friendly, sympathetic, and efficient provider. They are very approachable and responsive."

Mr A


"All of my carers at Berkeley Home Health Southeast in Bentley have lived up to their name in every detail."

Mrs C


"I am so happy with Teresa, Berkeley Home Health Southeast has wonderful carers. Me and my husband are looking forward to taking a short break.."

Mr R


“Can I take this opportunity to thank everyone for their help and support. Both carers were brilliant throughout mum's care.”

Mrs B


"H. is brilliant, she is wonderful and does a really good job. She is very caring and my mother could not have coped without her."

Mr V


“The carer is super efficient. She is doing a fantastic job and we hope she can come back after the break.”

Mrs D


“The carer was doing a wonderful job and was really looking after 'M' very well. Berkeley Home Health's care plans are always good and very detailed.“

Mr A


"J is doing very well, he has been really helpful and has made a very positive impact on our lives."

Mr T


“The carer has a good understanding of my mother's needs, she is kind and considerate, cooks well and does the housework. She is very good company for my mum. Thank you for finding such a good carer for mum, she is a very good match.”

Mrs O


"The carer is looking after my son very well and it is obvious that she is a very caring person. She is a great cook, feeds him with lots of vegetables and healthy meals, keeps the house very clean, spotless actually and is sensible with the shopping."

Mrs P


"'K' is doing a great job, she learns very quickly, is very active and seems to be very confident."

Mrs B


"I have been very happy with C and E (carers) caring for my mother. They were both incredible, outstanding and excellent carers. C has really encouraged my mother with regards to her painting and has been very supportive. I would like to thank Berkeley for the lovely carers they have arranged for my mother."

Mrs S


"Berkeley Home Health Southeast have supplied carers who meet my Mother's character and needs very well. All the carers are enthusiastic, caring, patient and resourceful. I am happy to continue using Berkeley Home Health Southeast for as long as my 95 year old Mother needs their services."

Mrs H


"R. is a lovely carer and she gets on very well with my mother. She is very dedicated and and committed to her job."

Mrs B


"I have been very happy with the carers caring for my mother. They were both incredible, outstanding and excellent carers. They have really encouraged my mother with regards to her painting and have been very supportive. Thank you for the lovely carers you have arranged for my mother."

Mr S


"My wife and I would like to express our thanks for the care and attention shown by your carer. Both the carers providing care to my mother receive thanks and recognition for their efforts and care."

Mrs W


"I would like to compliment the carer as well as the office team. They have arranged everything so well for my mother and in finding a suitable carer. The carer is lovely, fantastic and she has exceeded our expectations with regards to the care she has provided to my mother."

Mrs J


"The carer is getting on so well with my friend and I would like for the carer to stay. The carer spends quality time with 'B', cooks home cooked food and I can really see the difference in "

Mrs S


"I have been with Berkeley Home Health Southeast a long time, always reliable and provide excellent service."

Ms C


“I would like to thank the carer for all the hard work she has done when looking after my mother. The care has been outstanding and 'B' has gone above and beyond her job role.”

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Specialists in live-in and visiting care

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Stephen Booty

Chairman

Stephen’s early career was as a teacher before moving into the commercial sector where he felt he could use his leadership and management skills to full effect.

He has since forged a successful career, the last 17 years of which he has dedicated himself to being involved with the health and social care sector including GP services, out of hours; specialist care for clients with spinal injuries and ABI; prison and police healthcare; healthcare recruitment and of course home care.

As an expert in his field he has had the privilege to hold various Chair roles including a day nursery school group; a provider of specialist services for spinal injuries and ABI plus for a provider of support to individuals with mental health and learning disabilities.

Stephen takes great satisfaction from running an organisation that provides a quality and much needed service which enables individuals to live an independent life. He knows from personal experience the affect home care can have as Berkeley Home Health provided live in care to his late father and continue to do so for his mother.

Nicky Ward

Nicky Ward

Operations Director

Nicky travelled to the UK from New Zealand in 1996, having completed a BSc (Physiotherapy) to work as a physiotherapist within the NHS. Patricia White asked Nicky to join her team and she became the manager of Patricia White’s Personal Home Care within a short period of time. Since then Nicky has managed a number of prestigious live-in and daily care businesses. Nicky has been Operations Director for Berkley Home Health since October 2015.

Hilary Parsons

Hilary Parsons

Regional Director

Hilary has worked in the Health & Social Care sector for 34 years. She starting as a Registered Nurse in London working in both the NHS and Private Sector at a senior level. Hilary then changed her career slightly and moved into healthcare recruitment, on both a national and international basis, working for Bupa and Saga. The latter part of her career has been working withing the social care arena and supporting clients to stay within the comfort of their own homes, whether that be with visiting care support or live in care support. Hilary’s passion is for clients to be able to choose where they want to live and to help them to do this. Hilary is an animal lover in particular horses, dogs and Archie the cat.

Clare Janik

Clare Janik

Regional Director

Clare has over 15 years of experience in expertly tailoring care to individuals who wish to remain in the comfort of their own home. After a successful Managing Director role for a leading live-in care agency, she was appointed regional director of Berkeley Home Health in November 2016. Here she dynamically leads the operation of four of their companies based in the South West of the country.

Clare is a fully qualified NVQ level 4 registered care manager with a proven background in managerial and training excellence. She has a keen interest in issues surrounding dementia and safeguarding forming links with other health professionals to help drive research and change in these areas. In 2016 she pioneered a dementia friendly initiative to help educate and support local residents and businesses.

Sanne Charman

Sanne Charman

Client Relationship Manager

Sanne has completed a BSc in Social Science at the University of Amsterdam. She has been working in social care as a social worker and care manager in London since arriving in the UK for about 4 years. After having lived abroad for the past 9 years she has joined the Berkeley Home Health team in 2015 as a client relationship manager.

Sanne is responsible for creating and maintaining relationships with clients and other relevant customers, through various marketing and business development channels.

John Shaw

John Shaw

Client Services Manager

John first worked in social care in 1991 when he began a part-time role assisting home care managers at Hampshire Social Services. John later managed a home improvement agency helping older and disabled homeowners with house repairs and adaptations, before working in community development for national disability charity, Scope. John was subsequently Chief Executive of a charity supporting family carers before a period of self-employment and his most recent role, working to support stroke survivors with communication difficulties to get back to “life after stroke”.

Outside of work, John has a keen interest in politics and current affairs and is also aiming to keep up his habit of running for 30 minutes every weekday morning, whilst still arriving on time at the office.

Violet North

Violet North

Deputy Manager

Violet has been working in social care since 1993. She has worked in senior/supervisory roles in residential and nursing homes with clients with physical and mental health needs.

Violet has completed an NVQ Level 3 and 4 in social care and she has worked as a care manager at Hampshire Adult Services for ten years. This role involved assessing/reviewing clients and working with multi-disciplinary teams. Violet joined Berkeley Home Health in October 2015 as the Deputy Manager.

Marie Allen

Marie Allen

Business Manager

Marie has over 12 years of experience working in various roles within the care sector starting as a Care Administrator. Marie has particular experience working with customers with Dementia/Alzheimers, Parkinson’s, Challenging Behaviour, Autism and managing end of life care.

Marie has great attention to detail, a real customer focus and helps provide the backbone to the Berkeley Home Health operation.

As Care Manager she is responsible for leading our team of care staff and assuring we meet our care quality and service standards every day. Marie has a compassionate and caring approach and is meticulousness in designing care plans really focused on each customer’s needs making them personable.

Marie has her NVQ level 4 in Management and is currently studying her NVQ level 5.

Rebecca Edwards

Rebecca Edwards

Business Manager

I’m the registered Business Manager for Berkeley Home Health Sussex for which I feel very privileged, I have an absolutely amazing team who deliver exceptional care in the community. I have worked in elderly health care for nearly 25years across many sectors. When arranging care for our Customers myself and my team look at every individual and ask ourselves would we be happy with that service if that was us or our family, and I can honestly say that all of my team deliver to that high standard.

Naomi Nunn

Naomi Nunn

Business Manager

Naomi joined the team as the Registered Business Manager for the East of England in 2017. She has worked in care for the past 15 years in various sectors private, social and the NHS and has various knowledge and experience with elderly, young adults, learning disabilities, Parkinson’s and dementia. She obtained her Leadership in Management Award in 2012 and has been a Registered Manager for the past 6 years, she really enjoys the challenges and rewards it brings. She is passionate about ensuring the people we look after receive a high standard of care and that the team she manages deliver this care in a person centered way by tailoring care to suit the individual needs.

Abbie Davis

Abbie Davis

Business Manager

Abbie joined the team in August 2017 as the Business Manager for Berkeley Home Health for Somerset and Wiltshire. Abbie has extensive experience of the care sector and is qualified NVQ level 5 in Health and Social Care.

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